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Refunds & Resales

and other information 

 

Refunds
If the performance is cancelled by the venue for any reason or if the performance is interrupted and does not continue, full refunds will be issued. 

 

Re-sales
Tickets will be accepted for re-sale in the event of a sold out concert with a waiting list. Any refunds will then be issued in the form of credits which can be redeemed against another event at Stapleford Granary. 

 

Under 18s

People of all ages are welcome at Stapleford Granary.

Children's shows are usually suitable for age 4+ (please see individual listings for guidance).

Our daytime outdoor courtyard concerts and Village Days are suitable for families with children of all ages.

Children aged 5 years and over, accompanied and supervised by an adult, are very welcome at all our concerts. 

 

Dogs

Dogs are not permitted on site for indoor or outdoor events except for guide dogs and hearing dogs.

 

Access

The whole site is fully accessible. Accessible parking spaces are located either at the front of the building or in the courtyard. A lift is available for access to the concert hall and gallery spaces. Please don't hesitate to contact us with any questions about specific access needs - we will be happy to help.